Cindy Lamkin has been employed in the dental field for over 20 years. She graduated from the University of South Dakota with a degree in dental hygiene. In addition to practicing clinical hygiene, she has also worked in dental office administration and treatment coordination. Her career includes general dentistry, as well as specialty practices of periodontics, endodontics, pedodontics, and orthodontics. Cindy has both her Registered Dental Assistant and Registered Dental Hygienist credentials, and she is licensed to practice in multiple states.

Carline Dalgleish has been employed in the business office management profession since 1970. She began in the medical records department of the Army/Air Force Hospital in Nuremberg, Germany, and over the years has performed accounts receivable and business office management services for physicians, clinics, and hospitals, as well as the Healthcare Financing Administration (now CMS). She has real-time experience in administrative and financial departments, as well as management experience in business office administration, regulatory compliance, information technology, and services. In addition, she has created the curriculum for and instructed programs in administrative medical billing, diagnostic and procedural coding, and accounts receivable and accounts payable, as well as other allied health, business, and professional development courses.

In the early 90's, Carline moved full-time into curriculum development, teaching, and management of business and allied health education programs, with special emphasis on business office administration and management.

Carline is a Certified Medical Assistant-Administrative (CMAA) and a formerly licensed vocational/practical nurse, and she holds a Bachelor's degree in business information systems and a Master's degree in leadership and healthcare administration.

She is a member of AAHAM, AHIMA, PAHCOM, AAMA, AAPC, CCST, AAMT, and AMTIE, as well as the National Dean's Scholars List. She currently owns and operates COUGAR-Ed.net, which specializes in curriculum development and delivery of continuing education products, seminars, and services.

In addition to her work with Gatlin Education Services, Carline is adjunct faculty at University of Phoenix and is a contributing author to several allied health textbooks.

Bunny Reeves is the senior ambulatory surgery coder at Maimonides Medical Center in Brooklyn, NY. She ensures that all charges are captured using appropriate CPT, ICD-9 codes, and modifiers.

Bunny has trained and supervised entry-level coders at St. Vincent Medical Center in Staten Island and currently trains student coders at Maimonides Medical Center. She has many years of experience in inpatient and professional coding.

In 2007, Ms. Reeves became a Certified Coding Specialist (CCS) through the nationally known organization, American Health Information Management Association (AHIMA).

Bunny is married with two children.

Gerard Magill, Ph.D

Professor Magill is holder of the Vernon F. Gallagher Chair for the Integration of Science, Theology, Philosophy and Law. He is a tenured Professor in Duquesne University 's Center for Healthcare Ethics in the McAnulty Graduate School of Liberal Arts. He arrived at Duquesne University in 2007.

Previously, Professor Magill was a tenured Professor in the Center for Health Care Ethics at Saint Louis University where he served as inaugural Department Chair (1996-2005) and as Executive Director (1999-2005); also, he held secondary appointments as Professor in the School of Medicine in its Department of Internal Medicine and Professor in the School of Public Health in its Department of Health Administration. During this period he served on the University's Hospital Ethics Committee and was a member of the University's Institutional Review Board for research protocols. From 1976-1996, sequentially he held teaching posts in religious ethics in Drygrange College , Scotland , in Loyola University 's theology department in Chicago , in Saint Louis University 's theology department. He holds a Ph.D. in theology from Edinburgh University , Scotland , and an S.T.L. in moral theology, an S.T.B. in systematic theology and a Ph.B. in philosophy from the Gregorian University in Rome , Italy .

Professor Magill has published five edited or co-edited interdisciplinary books: Genetics and Ethics: An Interdisciplinary Study (2004); Abortion and Public Policy: An Interdisciplinary Investigation (1996); Values and Public Life: An Interdisciplinary Study (1995); Personality and Belief: Interdisciplinary Essays (1994); Discourse and Context: An Interdisciplinary Study (1993). Also, he has published over sixty academic essays in scholarly or professional journals. He was the lead author of Ethics Consultation Liability (2004), a national report commissioned by the American Society for Bioethics and Humanities. From 1996-2006 he was editor of the bioethics journal, Health Care Ethics USA . He has given approximately two hundred scholarly or professional presentations at conferences etc. And he is an active member of ten professional associations.

Currently, Professor Magill is completing a book on applying the imagination to the development of health care ethics and his research agenda focuses on human genomics and stem cell research.

 Expert Opinions

Donald M. Berwick, M.D., M.P.P.

President, CEO and co-founder of the Institute for Healthcare Improvement in Boston, MA

Clinical Professor of Pediatrics and Health Care Policy, Harvard Medical School

Troyen A. Brennan, M.D., M.P.H.

Professor of Medicine at Harvard Medical School, President of the Brigham and Women’s Physicians Organization, Professor of Law and Public Health at the Harvard School of Public Health

Janet M. Corrigan, Ph.D.

Senior Board Director for Health Care Services at the Institute of Medicine (IOM)

Dennis S. O’Leary, M.D., President, Joint Commission on Accreditation of Healthcare Organizations

Rosemary Gibson, Author, “Wall of Silence”

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!