With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Melissa Dunworth has been a pharmacy technician for over 13 years. She lives in Albuquerque, NM.  She has worked in all pharmacy arenas (retail, closed pharmacy and training/education) during her pharmacy career. Melissa currently holds a Bachelors degree in Speech and Hearing Sciences and works as a Developmental Specialist in Early Intervention for children ages 0 to 3 years.  She has been a certified pharmacy technician since 1997.  Melissa is also registered with the New Mexico Board of Pharmacy.

Betty Stahl has a doctorate in pharmacy from Shenandoah University. She has taught pharmacy technician programs at ASA College in New York City and ACT in Arlington, Virginia, over the past several years. Betty has also worked as a pharmacist at CVS and in hospital settings.

Lorraine C. Zentz, CPhT, Ph.D., has been a pharmacy technician since 1981. She lives in the small mountain town of Mesa, Colorado, population 400, and currently works on-call at the regional hospital in the oncology pharmacy in Grand Junction, Colorado. She has worked in all pharmacy arenas (retail, home health, hospital, oncology, and training and education) during her pharmacy career.

Lorraine received her Bachelor's degree in biology with a minor in chemistry, and her Master's degree in education with an emphasis in curriculum and instruction. She also completed her doctorate studies in adult education. She has held the position of Colorado state coordinator for NPTA and chairman of the Colorado Pharmacist Society Technician Academy, and she’s been certified since 1985. In 2004 she was the recipient of the Outstanding Leadership Award and was also named Technician of the Year for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.

Ken Baldwin, Ph.D., is the program coordinator and an instructor for the Personal Fitness Trainer and Advanced Fitness Trainer Programs. He is the former chair of IDEA's National Personal Trainer Committee and chair of the Senior Fitness Subcommittee for the Massachusetts Governor's Committee on Physical Fitness and Sports. Ken is the senior editor, content expert, and lead author for ACSM's Resources for the Personal Trainer Textbook, Second Edition. He continues to serve on national committees for the American College of Sports Medicine (ACSM), AAHPERD, and the Medical Fitness Association. He has been honored with numerous awards, including IDEA's Personal Trainer of the Year Award, presented at the IDEA International Personal Training Summit.

Ken has been involved in the fitness, wellness, and education profession for over 10 years. His background includes operating and managing a personal training company; training many types of populations, from children to seniors and beginning exercisers to athletes; and lecturing and consulting at corporations, public events, national conventions (ACSM Health and Fitness Summit, Club Industry, IDEA, International Council of Active Aging, and the Medical Fitness Association, to name a few), and international conferences. In addition to his industry experience, he's actively involved in working with national organizations and colleges and universities to develop educational standards for those wishing to enter the personal fitness training profession.