Description

After this course, you will be able to:
• Argue your case effectively
• Adapt your approach to the other people’s motivations
• Motivate your team members so that they adopt the solutions you advocate

The benefits of this course for you and your company:
• Enhanced leadership and influence
• Better communication with your team members
• Better team efficiency

Outline

Learning plan

Identifying the opportunity for convincing a colleague
• Recognising when a situation or team member requires a persuasive form of behaviour
•Recognising when a situation or team member requires a concerted form of behaviour

Persuading a team member to accept a minor request
•Preparing convincing argumentss
•Creating conditions that support your reasoning
• Dealing with objections

Motivating a team member to accept a major change
• Identifying what motivates your team member
• Adapting your form of communication to your team member
• Preparing questions that promote dialogue and suggest solutions
• Adapting meetings to two specific change scenarios: a change in working conditions, and a change of job

Additional Info

Languages

English, French

Course Length

40.00 hours

Duration of Access

3 months

Instructor

Prerequisites/Audience

This course is intended for:
• Business Unit (BU) managers
• Project managers in charge of a transversal team

Requirements/Materials Included