Description

Delegating is one of the keys to success for you, the manager. By delegating, you can optimise your time, and involve and motivate your employees while developing their self-sufficiency and skills. In everyday working life, the practice of delegating often proves too difficult, and poses all sorts of problems: how can you rely on your colleagues and develop their self-sufficiency and skills? To what extent can you delegate? How do you establish a delegation contract and then follow it? What do you do when a delegated assignment goes wrong, without going back on what has been delegated and maintaining your trust? Designed from actual case studies, this course will help you to answer these questions. In particular, it explains the basics of delegating while allowing you to question your practices. It also provides you with practical tools to help you on a daily basis.

After this course, you will be able to:
• Define what activities can be delegated and who to delegate them to
• Prepare delegation briefs based on your staff’s motivations
• Adapt to your staff’s skills and independence
• Monitor your delegated assignments and give feedback for developing your staff’s skills and independence
• Bring a delegated assignment that goes wrong back into line while maintaining trust

The benefits of this course for you and your company:
• You will be able to step back and dedicate more time to important and strategic tasks
• Your unit’s overall performance will be enhanced thanks to increased reactivity and improved quality
• You will be able to prepare for the future by developing your team’s skills through delegating

Outline

Additional Info

Languages

English, French

Course Length

40.00 hours

Duration of Access

3 months

Instructor

Learning plan

Define the scope of the delegation
• Understand what delegation is and what its key challenges are
• Decide what should and should not be delegated
• Define the people to delegate to according to their skills and independence

Conduct a delegation meeting
• Start with the motivation of the person who you are delegating to
• Prepare the brief
• Be clear about your expectations
• Take into account the person’s self-sufficiency
• Plan the reporting

Monitor the delegation
• Manage the monitoring points
• Acknowledge the progress made
• Bring a delegated assignment that goes wrong back into line according to the nature of the problems encountered: performance, not observing the rules, etc

Make delegation part of your management style
• Master the different management styles
• Adapt your management style to people or events encountered
• Empower your colleagues through delegation

Prerequisites/Audience

This course is intended for:
• Experienced business unit managers, wanting to take stock of their delegating practices
• Line managers
• Local managers

Requirements/Materials Included