Description

To succeed in your professional assignments, you will no doubt be called on to deploy your relational skills and negotiating abilities. This may involve negotiating additional resources with your manager, a redistribution of work within your team, specific quality standards with a supplier, the modalities of a given service with a customer, or an emergency intervention by the support team. So what does negotiation actually involve? Negotiation is not about imposing your views to the detriment of the other party, but finding a win-win solution that ensures a long-lasting relationship with your partners. This training course will show you how to achieve this by developing your negotiating skills using the mutual gains approach.


After this course, you will be able to:
• Prepare your negotiations effectively
• Conduct your negotiations in an organised, constructive manner
• Adopt forms of behaviour that will ensure a successful negotiation


The benefits of this course for you and your company:
• You will acquire negotiating skills that have become all-important in today’s increasingly complex and transversal business world
• You will boost your ability to obtain solutions and resources that enhance your own performance and that of your team
• You will assert yourself as a leader able to satisfy the needs of your team while maintaining good working relations with your partners

Outline

Preparing your negotiation
• Adopting the mutual gains approach
• Effectively organising your preparation
• Making your preparations as extensive and useful as possible

Conducting your negotiation
• Identifying your negotiating strengths and weaknesses
•Taking into account the relational aspect of negotiation
•Asserting yourself in your negotiations

Additional Info

Languages

English, French

Course Length

40.00 hours

Duration of Access

3 months

Instructor

Prerequisites/Audience

This course is intended for:
• Business Unit (BU) managers
• Local managers
• Project managers
• Functional specialists
• Any person called on to negotiate resources or working with service providers

Requirements/Materials Included