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Description
The IT Management certification course from Gatlin International is ideal for anyone seeking to begin or advance their career in IT Management. The leaders in an organization often set the tone and establish the benchmarks for success. In our IT management certification course, the focus is on developing a successful leadership style that facilitates team-building, collaboration, and a corporate culture that promotes success. In this course you will learn about the different decision-making techniques used by IT management professionals in the context of successful leadership styles. Since most IT organizations are social systems, our IT management certification course also focuses on the organizational culture and how it influences the way people work so as to maximize the long-term health of the organization and its people. Our online IT management certification course explores the developmental process and how to be successful in effectuating change. The IT management certification course delivers essential leadership skills, business practices, budgeting strategies, communication skills, and more, to help you run your IT department better than ever before.By completing the Management for IT Professionals Certificate Program, students will:
• Be familiar with the basic subjects in the field of budgeting from a purchasing and production perspective.
• Gain a foundation for thinking about budgeting in a strategic, integrated manner.
• Develop skills necessary for working in teams, and learn strategies to solve problems and challenges on a collaborative basis.
• Understand the basic subjects in the field of transactional work, and develop a foundation in the basic substantive law for the various subjects and filing requirements.
• Learn the basics of marketing management and the strategies involved in developing a marketing plan.
• Develop the various approaches, tools and strategies used in negotiations and develop a foundation for negotiating with great awareness and effectiveness.
• Learn to think strategically in the key areas of business management.
Outline
The following outline highlights the major topics covered in our IT management certification course.
I. Management Issues in the IT Environment
a) Introduction and Components of a Successful Manager
b) Organizational Culture and Change
c) Power and Perceptions
d) Leadership and Risk
e) Strategies, Decision-Making, Empowerment and Accountability
f) Customer Relationship Management and Quality
g) Human Resource Management
h) Financial Accountability
i) Summary
II. Collaborative Problem-Solving
a) Introduction
b) Backgrounds, Management, and Leadership
c) Communication, Motivation and Development
d) Summary
III. Strategic Management in Operations
a) Introduction and Overview
b) Definitions and Business Models
c) Categories of Strategies
d) Strategic Planning Models
e) Creating Strategic Alternatives
f) Implementation
g) Conclusion
IV. Business Best Practices
V. Financial Accounting for IT Managers a) Introduction and Overview
b) Importance of Financial Statements
c) The Balance Sheet
d) The Income Statement
e) Statement of Cash Flows
f) Financial Ratios
g) Conclusion
VI. Legal Issues in Operations
a) Introduction
b) Sources of Law
c) Agency and Employment Law
d) Torts Law
e) Sales and Products Liability
f) Intellectual Property
g) Ethics
h) Summary
VII. Organizational Leadership and Decision-Making
a) Introduction and Overview
b) What is a Leader
c) Sources of Power in Leadership
d) Leadership Theories
e) Transformational Leaders
f) Decision-Making and Empowerment
g) Accountability
h) Summary
VIII. Organizational Development and Change
a) Introduction and Overview
b) The Culture of an Organization
c) Types of Culture
d) Organizational Change
e) The Human Side of Change & Resistance
f) Summary
IX. Negotiating Strategies
a) Introduction
b) Steps in Negotiating
c) Tools in Negotiating
d) Types of Negotiations
e) Personality Types
f) Preparing for Negotiations
g) BATNA and Summary
X. Seven Management Disciplines
a) Introduction and Overview
b) Strategy Management
c) Human Resource Management
d) Technology Management
e) Production and Operations Management
f) Sales and Marketing Management
g) Customer Experience Management
h) Financial Management
i) Risk Management
j) Summary
XI. Budgeting Essentials
a) Introduction
b) The Concept of Budgeting
c) Activity Based Budgeting
d) Factors to Consider in Budgeting
e) Production Planning
f) Inventory
g) Sample Budget and Summary
XII. Persuasive Communication
a) Introduction
b) Fundamentals of Communication
c) Knowing the Audience
d) The Power of Listening
e) Credibility of the Speaker
f) Evidence in Persuasion
g) Emotion in Persuasion
h) Organizing the Argument
i) Summary
XIII. Project Management for Executives
Demo
To view the demo, please click here and enter the username: gesdemo with the password: gesdemo07.
Additional Info
- Languages
- English
- Course Length
- 390.00 hours
- Duration of Access
- Instructor
- Katherine Squires Pang, J.D., LL.M., M.Ed
- Prerequisites/Audience
- There are no specific prerequisites for our IT management certification course, however, basic computer skills, the ability to navigate the Internet, and an email account are all required.
This class is intended for anyone who is currently working in, or planning on working in, any area of information technologies that requires managerial responsibilities. - Requirements/Materials Included
The IT management certification course can be taken from either a Mac or a PC. There are no specific computer requirements other than an Internet connection, an email account, Windows Media Player (available as a free download), and Adobe Acrobat Reader (also available as a free download). It is recommended that the student use the latest version of Internet Explorer in place of other web browsers.
GES will provide the following required textbooks for this course:
• Budgeting for Managers by Kemp and Dunbar
• Harvard Business Essentials: Power, Influence and Persuasion
• Strategic Planning by Stanley C. Abraham
The following books are NOT required to complete the course, but are recommended by the instructor. GES does NOT provide these books:
• Managing by the Numbers by Kremer, Rizzuto & Case
• Managers and the Legal Environment by Bagley and Savage
• The Successful Manager's Handbook, edited by Susan H. Gebelein, et al.
• The Essentials of Negotiation, published by Harvard Business School Press
• What the Best MBAs Know: How to Apply the Greatest Ideas Taught in the Best Business Schools, by Peter Navarro
