Management and Leadership Studies

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Description

The Management and Leadership Studies Program is perfect for a business owner, entrepreneur, manager, leader, or anyone seeking to learn the essentials of business management and leadership. If you are thinking of starting a business or pursuing an MBA, you want to learn the essentials of accounting, management, marketing, tax, law, operations, and strategy.

This program includes the following nine modules:

Business Best Practices

Best practices are important in achieving excellence and success. This module focuses on several best practice models from various industries and integrates some of the common themes into a game plan for business success.

Effective Interpersonal Communication and Assertion Skills

Leaders and managers need effective interpersonal and communication skills. In this module you will be introduced to the basics of certain styles of interpersonal communication and ways to enhance effectiveness in communication.

Organizational Leadership & Decision-Making

The leaders in an organization often set the tone and establish the benchmarks for success. In this module the focus is on developing a successful leadership style so as to facilitate team-building, collaboration, and a corporate culture that promotes success. Different decision-making techniques will be explored in the context of successful leadership styles.

Organizational Development & Change

Since most business organizations are social systems, this module will focus on the organizational culture and how it influences the way people work so as to maximize the long-term health of the organization and its people. This module will explore the developmental process and how to be successful in effectuating change.

Negotiation Strategies

The business environment and culture of any business relationship is often the product of a negotiation. This module will explore the process of negotiating, evaluating negotiation styles, and considering successful negotiation strategies for most business environments. This modle will develop basic negotiation skills that can be used in a variety of contexts.

Seven Management Disciplines

The seven management disciplines essential to management and business success are discussed in the context of all areas of business operation and management. This module provides a round-table opportunity to evaluate real-life business issues.

Collaborative Problem-Solving

This module develops collaborative problem-solving skills and focuses on the importance of teams in the IT environment.

Strategic Management in Operations

This module develops the practical and managerial skills necessary to successfully plan for operational success. The module covers the basic details for developing an operational plan and designing the strategic direction necessary to achieve these goals.

Persuasive Communication

Persuasive communication is essential not only for selling the products or services of the business but for obtaining financing and running daily operations. This module will provide students with the opportunity to gain confidence and improve their communication skills. Even the most skilled communicator can always learn additional techniques for success.

Outline

  1. Business Best Practices
  2. Effective Interpersonal Communication and Assertion Skills
  3. Organizational Leadership & Decision-Making
  4. Organizational Development & Change
  5. Negotiation Strategies
  6. Seven Management Disciplines
  7. Collaborative Problem-Solving
  8. Strategic Management in Operations
  9. Persuasive Communication

Additional Info

Languages
English
Course Length
270.00 hours
Duration of Access

Students are given 6 months to complete the program.

Instructor

Katherine Pang, PhD, JD, LLM, MBA, MEd, MS

Dr. Pang has instructed, facilitated, and led numerous business skill courses including team building, building effective groups, and similar courses for several manufacturing companies including Weir SPM, Turbomeca, as well as the City of Arlington along with numerous top 100 law firms.

Dr. Pang served as a faculty member at the University of Texas at Tyler and has been an adjunct faculty member in the law and business/ schools of many universities including the Stern School of Business at New York University, the Graduate School of Management at the University of Texas, Dallas, Pepperdine University, USC, Golden Gate University, the University of California, Irvine, Regent University, and Northeastern University. Dr. Pang received her B.A. from Clark University, her J.D. from the University of Dayton Law School, her LL.M in Taxation from Georgetown University Law School, her M.Ed from the University of Texas, her MBA, MS (Psychology), and her Ph.D in Educational Psychology from Texas A&M – Commerce. Dr. Pang also has two theology degrees.

Dr. Pang has over 20 years of entrepreneurial and operational experience in professional services, manufacturing and education oriented companies. Dr. Pang has served as founder, president, CEO, COO and CFO of several companies over the last 15 years. Prior to forming Corporate Growth Strategists, Dr. Pang was recruited to serve initially as COO/CFO and General Counsel for a Dallas-based CNC precision and assembly manufacturing company to effectuate a restructure of corporate obligations and operations. The successful reduction in corporate indebtedness and the substantial increase in cash-flow flowing from operational and financial changes resulted in Dr. Pang’s promotion to interim CEO and General Counsel for a period of 12-months. Dr. Pang has also served as COO and General Counsel for Technology Training Services Corporation a technology training company delivering services in Europe under Unites States Government contracts. Dr. Pang was also the Manager, Firmwide Practice Section Development, Training and Forms for Akin, Gump, Strauss, Hauer & Feld, L.L.P. in Dallas, Texas.

Dr. Pang has over 20 years of experience in the design, development and delivery of educational courses and professional development and training content. She has been the CEO and Founder of three companies in the field of applied skills, active learning both in an ILT, CBT and Web-Based environment. Dr. Pang has served as an SME for over 65 business and law-related courses. In addition, Dr. Pang serves in a consulting capacity for various institutions and organizations in designing and developing curricula, adopting new technologies, integrating technology with instruction and implementing training and professional education programs. Dr. Pang has served as an SME for over 100 business and law-related courses. In addition, she has served in a consulting capacity for various institutions and organizations in designing and developing curricula, adopting new technologies, integrating technology with instruction and implementing training and professional education programs.

Dr. Pang has been a speaker at numerous e-learning conferences, including the MEC 2001 Conference sponsored by Arizona State University, the 2001 Conference on Training and Knowledge Management sponsored by Generation 21 Learning Management Systems; E-Learn 2005 and Online Educa Berlin 2005, AACE/ED Media 2006, E-Learn 2006, E-Learning Guild 2006, CELDA 2007, Learning Conference 2008 at University of Illinois, Chicago, EduComm 2008 in Las Vegas, DevLearn 2008 in San Jose, among numerous other professional conferences.

Prerequisites/Audience

The Management and Leadership Studies Program is perfect for a business owner, entrepreneur, manager, leader, or anyone seeking to learn the essentials of business management and leadership. If you are thinking of starting a business or pursuing an MBA, you want to learn the essentials of accounting, management, marketing, tax, law, operations, and strategy. 

Requirements/Materials Included

This program must be taken on a PC. There are no specific computer requirements other than an Internet connection (a high-speed or broadband Internet connection is highly recommended). In addition, you'll need to have Internet Explorer, Adobe Reader, Flash Plug-in, and a QuickTime plug-in on your computer (all are available through free downloads).

Each student will recive the following required textbook:

  • Bargaining for Advantage: Negotiation Strategies for Reasonable People