Description

Interpersonal Skills Training from Gatlin International

Our interpersonal skills training course will improve your ability to communicate with co-workers and build stronger relationships throughout your team.

Lack of cooperation can often come about as a result of poor communication, or a complete lack of communication rather than ill intent or bad faith. People are often hesitant or even afraid to say what they think, but don’t know how to say “No”. Others express themselves freely, but make little or no effort to understand others. Both scenarios can result in non-speak or misinterpretations which can then lead to resentment culminating in an unpleasant atmosphere within a business department or even company-wide.

Our interpersonal skills training course provides a strong foundation for good communication, and offers participants straightforward methods for implementing assertive, calm and effective communication with others. Having good communication skills guarantees good cooperation in a variety of situations.

This course is essential for anyone seeking to enhance team cooperation and improve collective performance and productivity.

Upon completing our interpersonal skills training course, students possess the skills needed to:

• Put the basics of good communication into practice
• Express yourself assertively, including in delicate situations
• Establish better cooperation with others

There are many benefits of this interpersonal skills training course for you and your company, including:

• Clear, effective communication
• Improved cooperation between individuals or teams
• Increased assertiveness in difficult situations
• A calmer, more rational atmosphere within the company

As with all of our online courses, students enroled in our interpersonal skills training course are given the opportunity to learn at their own pace, from virtually any location with Internet access. Enroling is quick, easy and completely safe using our secure online registration process.

Outline

Interpersonal Skills Training Outline:

Learning plan
Communicating clearly and effectively
• The different levels of communication
•The fours modes of communication
•Some basic communication tools

Expressing yourself assertively to promote cooperation
• Self-confidence, the basis for assertiveness
• Developing cooperation
• Establishing reconciled, confident relationships

Managing delicate situations calmly
• Controlling your emotions
• Affirming your stance without aggressiveness

Additional Info

Languages

English, French

Course Length

40.00 hours

Duration of Access

3 months

Instructor

Prerequisites/Audience

This course is intended for:
• Business Unit or team managers looking to reinforce cooperation within their department or team
• Anyone who wishes to develop their ability to communicate clearly and assertively

Requirements/Materials Included