See how a Course Works: Intro to Online Learning
Description
Patient safety training from Gatlin International will improve your understanding of this critical area of medicine. Healthcare technology has advanced so dramatically in areas such as surgery and medical imaging tests that never would have been dreamed possible a decade ago. Every time a new technology is added benefits for patient care accrue. However, new risks are added, so the healthcare experience becomes more on the edge than ever before. The design of systems to ensure patient safety has not kept pace with the speed of technological innovation.
Compounding the technology issue is the climate of stress that clinicians work under, many believing that they do not have the resources needed to get the job done. Additionally, there is a critical shortage of nurses with some hospitals trying to give care with 20 to 25% nursing vacancies.
In our education institutions physicians and nurses have not been trained to work together and many come out of medical and nursing schools without this experience. They are like ships in the night not having been trained to work together as a team.
Many hospitals have not invested in computerizing information systems that are critical to the practice of patient safety.
Examples of non healthcare institutions, where people are trained to work as a highly trained team, are presented. Some hospitals are now showing signs in taking up team training as an approach to reducing medical errors.
Our patient safety training course covers all of these aspects of healthcare, supported by harrowing case studies and a positive outlook presented by some of the nation’s leading experts in patient safety.
Outline
Module 1: Medical Error and The Institute of Medicine Report, To Err is Human (1999)
To define patient safety and medical error.
To identify the recommendations on patient safety in the report from the Institute of Medicine, To Err is Human, Building a Safer Health System (1999).
To identify recommendations on mandatory and voluntary reporting systems for medical error in the IOM report on building a safer health system (1999).
To provide examples of performance standards for health care organizations that focus on patients
Module 2: Breaking the Silence: Medical Error as a Leading Cause of Death and Injury
To identify the connection between adverse events and medical errors.
To identify some of the main factors that contribute to medical errors.
To identify some elements that are included in the main costs of medical errors.
To identify some aspects that represent the public perception of patient safety.
To identify some elements that contribute to silence about medical errors.
Module 3: Causes of Medical Error: Why Do Errors Occur?
To clarify the main underlying causes of medical errors.
To clarify the connection between accidents and systems in general.
To clarify the difference between lapses and errors in medical interventions.
To clarify the difference between latent and active errors in medical care.
To clarify some of the basic elements of patient safety
Module 4: System Errors and Systems for Reporting Errors
To indicate the main functions of mandatory systems to report medical error.
To indicate the main functions of voluntary systems to report medical error.
To explain how mandatory reporting systems in many states are designed.
To explain how JCAHO’s voluntary reporting systems is designed.
To explain how reporting systems can contribute to improving patient safety
Module 5: Root Cause Analysis to Identify Basic Causes of Medical Error
To explain what root cause analysis focuses on.
To explain what is the need for a team in root cause analysis.
To explain the importance of defining and studying the problem in root cause analysis.
To explain what documentary evidence is needed for a root cause analysis.
To explain the difference between proximate and root causes.
Module 6: Creating a Safety Net by Leadership that Promotes Patient Safety
To explain what lessons health care can learn from the us aviation industry on safety.
To explain what lessons health care can learn from Occupational Health in the US.
To explain what lessons from both Civilian Aviation and Occupational Health together can contribute to safety in health care.
To explain what recommendations are made for the creation of a national Center for Patient Safety in the Institute of Medicine’s report on building a safer health system (1999).
To describe what functions the Institute of Medicine’s report assigned to a national Center for Patient Safety.
Module 7: Overcoming a Culture of Secrecy: Performance Standards for Patient Safety
To explain how performance standards can foster improvements in patient safety.
To explain what impact performance standards for patient safety should have upon professional licensing bodies and professional societies.
To explain whether private and public purchasers can enforce patient safety standards.
To explain how professional associations can enhance patient safety.
To explain what contribution can be made to enhance patient safety by the Food and Drug Administration (FDA).
Module 8: Voluntary Error Reporting Systems: Safeguards against Legal Discovery
To explain what changes in the current legal system could enhance reporting for patient safety.
To explain what is involved by the law of evidence and discoverability of error-related information in the US.
To explain what legal protections exist against discovery of information about medical errors.
To explain whether some reporting systems have statutory protection of information about medical errors.
To explain some of the practical protections against the discovery of data on medical errors.
Module 9: Fears about Medical Error: The JCAHO Initiative for Patient Safety
To explain the commitment to patient safety by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
To explain some of the items included in JCAHO’s patient safety-related standards.
To explain the role of a culture of safety in JCAHO’s patient safety-related standards.
To explain what recommendations are made by JCAHO for a written patient safety plan.
To explain what recommendations are made by JCAHO for proactive risk assessment about patient safety.
Module 10 The Department of Veteran Affairs: National Patient Safety Goals
To explain the national patient safety goal on improving the accuracy of patient information proposed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
To explain JCAHO’s national patient safety goal on improving the effectiveness of communication among caregivers.
To explain JCAHO’s national patient safety goal on improving the safety of using high-alert medications.
To explain JCAHO’s national patient safety goal on eliminating wrong-site, wrong-patient, wrong-procedure surgery.
To explain JCAHO’s national patient safety goal on reducing the risk of health care-acquired infections
Module 11: Fostering a Patient Safety Culture: JCAHO´s "Shared Visions-New Pathways
To explain the emphasis on health care safety in the new accreditation process of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
To explain how JCAHO’s Standards lay the foundation on which all its accreditation activities are built.
To explain JCAHO’s Periodic Performance Review.
To explain JCAHO’s Priority Focus Process.
To explain JCAHO’s on-site survey process.
Module 12: The Need for Systemic Change to Enhance Patient Safety
To explain the importance of leadership in health care safety.
To explain the importance of respecting human limits in health care safety.
To explain the importance of promoting team functioning in health care safety.
To explain the importance of expecting the unexpected in health care safety.
To explain the importance of creating a learning environment in health care safety.
Additional Info
- Languages
- English
- Course Length
- 12.00 hours
- Duration of Access
- Instructor
Gerard Magill, Ph.D
Professor Magill is holder of the Vernon F. Gallagher Chair for the Integration of Science, Theology, Philosophy and Law. He is a tenured Professor in Duquesne University 's Center for Healthcare Ethics in the McAnulty Graduate School of Liberal Arts. He arrived at Duquesne University in 2007.
Previously, Professor Magill was a tenured Professor in the Center for Health Care Ethics at Saint Louis University where he served as inaugural Department Chair (1996-2005) and as Executive Director (1999-2005); also, he held secondary appointments as Professor in the School of Medicine in its Department of Internal Medicine and Professor in the School of Public Health in its Department of Health Administration. During this period he served on the University's Hospital Ethics Committee and was a member of the University's Institutional Review Board for research protocols. From 1976-1996, sequentially he held teaching posts in religious ethics in Drygrange College , Scotland , in Loyola University 's theology department in Chicago , in Saint Louis University 's theology department. He holds a Ph.D. in theology from Edinburgh University , Scotland , and an S.T.L. in moral theology, an S.T.B. in systematic theology and a Ph.B. in philosophy from the Gregorian University in Rome , Italy .
Professor Magill has published five edited or co-edited interdisciplinary books: Genetics and Ethics: An Interdisciplinary Study (2004); Abortion and Public Policy: An Interdisciplinary Investigation (1996); Values and Public Life: An Interdisciplinary Study (1995); Personality and Belief: Interdisciplinary Essays (1994); Discourse and Context: An Interdisciplinary Study (1993). Also, he has published over sixty academic essays in scholarly or professional journals. He was the lead author of Ethics Consultation Liability (2004), a national report commissioned by the American Society for Bioethics and Humanities. From 1996-2006 he was editor of the bioethics journal, Health Care Ethics USA . He has given approximately two hundred scholarly or professional presentations at conferences etc. And he is an active member of ten professional associations.
Currently, Professor Magill is completing a book on applying the imagination to the development of health care ethics and his research agenda focuses on human genomics and stem cell research.
Expert Opinions
Donald M. Berwick, M.D., M.P.P.
President, CEO and co-founder of the Institute for Healthcare Improvement in Boston, MA
Clinical Professor of Pediatrics and Health Care Policy, Harvard Medical School
Troyen A. Brennan, M.D., M.P.H.
Professor of Medicine at Harvard Medical School, President of the Brigham and Women’s Physicians Organization, Professor of Law and Public Health at the Harvard School of Public Health
Janet M. Corrigan, Ph.D.
Senior Board Director for Health Care Services at the Institute of Medicine (IOM)
Dennis S. O’Leary, M.D., President, Joint Commission on Accreditation of Healthcare Organizations
Rosemary Gibson, Author, “Wall of Silence”
- Prerequisites/Audience
There are no prerequisites for this course.
- Requirements/Materials Included
Minimum requirements: Windows XP Service Pack 2/Internet Explorer 6.0 or Firefox 2.0. Recommended: Windows Vista/Internet Explorer 7.0 or Firefox 2.0. This course can be taken from either a Mac or a PC. There are no specific computer requirements other than a high speed Internet connection (DSL or Cable) and email capabilities. Students will need the latest version of Adobe Flash Player, Acrobat Reader or Windows Media Player which are available via free downloads.
- Certification
- After completing this patient safety training course, you will be able to:
Understand how medical error is one of the leading causes of death and injury in the US hospitals and surgical centers.
Understand the role of leadership in implementing a culture designed to reduce medical error.
Learn how an open culture and disclosure can lead to enhanced patient safety and even result in a reduction in claims.
Understand the major root causes that contribute to medical errors.
Understand the need for a systemic change to enhance patient safety.
Review the role that teamwork plays in other, non-healthcare, institutions in preventing errors.
Understand the initiatives that JCAHO has taken to encourage a reduction in medical error.
Review how some hospitals have successfully implemented a paradigm shift to improve patient safety

